Support

Email us at support@lumenyn.com. We aim to reply within 2 working days.

Helpful to include

• The app and version (Settings › About)
• Your phone model
• What happened, and the crash log if there was one (Settings › Help › Share crash log)

Common questions

How do I cancel Pro?

Open Google Play › Profile › Payments and subscriptions › Subscriptions, choose the Lumenyn app and tap Cancel.

How do I restore Pro on a new phone?

Sign in with the same Google account, then tap Restore purchases in the app's Pro screen.

Why can't I download from YouTube?

Lumenyn doesn't support YouTube downloads, by design.